Career Opportunities

• Provide technical support (installation, maintenance, etc.) for our customer in product operation and problem solving in relation to equipment in the field of scientific industry
• Perform site survey & manage repair process based on repair proposal to resolve customer’s issues
• Manage contractors and perform site supervision to ensure our products are properly installed
• Responsible for installation, commissioning of our products and conduct training at own facilities and customer’s site
• Responsible in up-keeping of technical library for manual and technical drawings, especially for new product installation
• Responsible for preparing service contracts
• Generate reports for on-going projects for supervisor review

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Engineering (Chemical), Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
• Knowledge in PLC will be advantageous
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Senior Executive specialized in Engineering – Electrical or equivalent.

• Handles inbound customer calls
• Enter orders into SAP B1 system
• Submit send weekly report on balance order quantities
• Track orders through SAP B1 system to ensure commitments are monitored
• Liaise with Sales Team and Logistics Team for order fulfilment and delivery arrangements
• Investigate and resolve customer problems on products or deliveries
• With good working performance, there will be promotion opportunities to become Indoor/Outdoor Sales Executive with commission incentive

• Minimum Diploma holder with 2 years working experience
• At least one year of customer service experience preferred

• Ability to communicate effectively using proper grammar in both written and verbal communications
• Clear, easily understood telephone voice required
• Superior verbal and written communication skills
• Enthusiastic and self-motivated
• Proficient with MS Office
• Experience with SAP B1 system will be an added advantage
• A high level of detail-oriented skills to support the review of orders and quotes for completeness and accuracy
• Must be bilingual

• Warm personality with great interpersonal and communication skills

• Out-going, bubbly and sales-oriented

• High level of integrity

• Good team player

• Enthusiastic and self-motivated

• Results-oriented

 

Job Requirement(s)

• Candidate must possess at least Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Biology, Chemistry, Medical Science, Science & Technology, BioTechnology or equivalent.