A great FAQ page is a type of customer help center that provides your organization with a way to guide customers through the user journey, and provide detailed answers to their questions no matter where they are in their customer lifecycle. Those looking at your FAQ page are there because they’re interested in your product, or are current customers who have a support question on your product.
In this guide, we’ll cover how to create a killer FAQ page that drives more sales and improves customer satisfaction, as well as cover fifteen of our favorite FAQ pages around the web.
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